Ayres' Sensory Integration Therapy 

Helping children and adults with SI difficulties

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Booking Terms and Conditions

Please read these terms and conditions carefully before booking your place on a Sensory Integration Network course or event.

1. Online Booking Process and the Contract
2. Fees and Payment
3. Cancellations, Transfers and Refunds
4. Visual and/or audio recordings
5. Data protection
6. Variations to the Terms and Conditions

1. Online Booking Process and the Contract

1.1 Courses and events must be booked in the name of the Participant through the online booking forms on the SI Network website (www.sensoryintegration.org.uk) using an email address that is unique to them.

1.2 It is the Participant’s responsibility to check that they are eligible to complete the course. Some courses require qualifications and experience. If you do not meet the minimum requirements, your place may be withdrawn at any time.

1.3 By booking a Course, Participants are deemed to have accepted these Terms and Conditions.

1.4 After booking a Course, you will receive an email from the SI Network acknowledging that we have received and accepted your booking. You will receive this confirmation email immediately after submitting a booking form. (Please check your spam folder for the email.)

1.5 Payment of fees by a person or organisation other than the Participant does not constitute a contract for the provision of a Course between such person or organisation and the SI Network. The contract is between the Participant and the SI Network.

1.6 The SI Network strongly advises that classroom course participants arrange insurance to cover unforeseen events such as illness, unfavourable weather, or cancellation of a course for which travel and accommodation costs have been incurred.

2. Fees and Payment

2.1 The SI Network will send an email invoice, to the address specified on the booking form, within three working days.

2.2 It is the Participant’s responsibility to ensure that the SI Network’s fees in respect of the Course (as stated on the website and in other course publicity) and all other fees and expenses relating to the Course are paid by the deadline notified or paid through an agreed payment plan.

2.3 All payments must be made in GB Pounds Sterling or Euros. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the Participant or the third party making payment, and shall not be deductible from the Fees due to the SI Network. Please use the www.xe.com currency conversion rate on the day of payment.

2.4 We require full payment of fees within 30 days of the date of the invoice. If the booking is made within 30 days of the start of the course, payment is required immediately. If paying by Instalment Plan (see below) the first instalment is required to be paid within 30 days of booking.

2.5 If your employer is paying the invoice and uses purchase order numbers, please enter the PO number and correct invoice address when booking. We support the NHS 'No Purchase Order, No Payment Policy' policy. Failure to provide the PO number when required may cause a delay in payment and your booking may be cancelled. Please send purchase orders or remittance advice notes to finance@sensoryintegration.org.uk

2.6 The SI Network (UK & Ireland) Ltd is not VAT registered.

2.7 We are unable to take payments over the phone.

2.8 How to pay

Participants can pay their invoice as follows:

2.8.1 To pay by electronic transfer:

Please ensure the invoice number is included as a reference.

S.I. Network UK and Ireland Ltd.
Barclays Bank, Barclays House, 8 Alexandra Road, Wimbledon, London, SW19 7JZ

Sterling (GBP) Account:

Sort Code:20-96-89
Account Number:60203416
IBAN: GB71BARC20968960203416
SWIFTBIC: BARCGB22

Euro (€) Account:

Sort Code:20-96-89
Account No:55392055
IBAN: GB53BARC20968955392055
BIC: BARCGB22

2.8.2 To pay by credit/debit card through PayPal:

When you receive your invoice email, click on the link to open the account website page which includes a PayPal link. We require payment of the first instalment within 30 days of booking. You do not need a PayPal account to pay by credit/debit card.

2.8.3 To pay by Direct Debit through GoCardless:

When you receive your invoice email, click on the link to open the payment plan webpage which includes GoCardless links. We require payment of the first instalment within 30 days of booking.

2.8.4 To pay by cheque:

Please make cheques payable to SI Network and post to: SI Network, Old Breedon School, 8 Reading Road, Pangbourne, RG8 7LY, UK.

3. Cancellations, Transfers and Refunds

3.1 Cooling-off period

3.1.1 You have the right to cancel any contract for the provision of a place on a Course at any time within seven working days, beginning on the day after you have received the acknowledgement email. You will receive a full refund of the price paid for the Course, save as follows:

    • there is no right to cancellation where the Course begins within seven days beginning on the day after we sent the acknowledgement.

3.1.2 To cancel a contract please inform us in writing, either by email to support@sensoryintegration.org.uk or in writing to: SI Network, Old Breedon School, 8 Reading Road, Pangbourne, RG8 7LY, UK.

Cancellation

3.2 Cancellation by us

3.2.1 We will make all reasonable efforts to deliver the Course as outlined on the website and in any brochure. However, we reserve the right to:

    • make reasonable adjustment to the timetable, location or presenters specified for a Course; and
    • make reasonable amendments to the content and syllabus of a Course when necessary.

3.2.2 We reserve the right to cancel any Course by giving you notice in writing at any time before the Course is due to start. We will refund all fees paid by you and will endeavour to offer a transfer to another Course as an alternative, subject to payment or refund of any difference in purchase price.

3.2.3 The SI Network’s maximum liability will be limited to a refund of received fees for the cancelled Course. For partial cancellation of a Course, such refunds will be made on a pro rata basis. The SI Network will not accept liability for any costs or losses incurred by Participants or organisations which are claimed to have arisen through Course cancellation, other than for those stated here. You are strongly advised to take out insurance against cancellation of any Course if your course and travel costs are likely to be substantial.

3.3 Cancellation by you for a Classroom based course

3.3.1 To cancel a place on a course, or to transfer or substitute someone else, please write to support@sensoryintegration.org.uk explaining your reason for requesting the cancellation and details of the course you are cancelling off.

3.3.2 If you must cancel a place, cancellation charges will apply. We regret that we must do this, however all bookings involve administrative, materials, venue costs etc and it is difficult to fill spaces made vacant by late cancellations.

3.3.3 Cancellation charges for classroom based courses depend on when we receive your written/emailed cancellation notice:

    • If cancelled more than 60 days (for SI Module 1, 2/3 or 4) or 40 days (for all other courses) before the course start date we will refund 100% of course fees, less an administration fee of £25.
    • If cancelled between 35 and 60 days (for SI Module 1, 2/3 or 4) or 20 and 40 days (for all other courses) before the course start date, we will refund 50% of course fees or credit 50% of the course fee to another course. If the invoice is unpaid at the time of cancellation, you will pay 50% of the fee due.
    • For bookings cancelled less than 35 days (for SI Module 1, 2/3 or 4) or 20 days (for all other courses) before the course start date or for ‘non-attendance’, no refund will be made. If the invoice is unpaid at the time of cancellation, you will still be liable for 100% of the course fee.

3.4 Cancellation by you for an Online course

3.4.1 To cancel a place on a course, or to transfer or substitute someone else, please write to support@sensoryintegration.org.uk explaining your reason for requesting the cancellation and details of the course you are cancelling off.

3.4.2 Cancellation charges for online courses depend on when we receive your written/emailed cancellation notice:

    • For bookings cancelled before the course start date, we will refund 100% of course fees less an administration fee of £25.
    • For bookings cancelled after the course start date, no refund will be made. If the invoice is unpaid at the time of cancellation, you will still be liable for 100% of the course fee.

Transfers

3.5 Transfer of Classroom based course booking to another course

3.5.1 You may transfer your booking to another course if your circumstances change, subject to the following rules:

    • For transfer requests received more than 60 days (for SI Module 1, 2/3 or 4) or 40 days (for all other courses) before the course start date, there will be no charge.
    • For transfer requests received between 35 and 60 days (for SI Module 1, 2/3 or 4) or 20 and 40 days (for all other courses) before the course start date, we will transfer the booking for an administration fee of 25% of the course fee.
    • For transfer requests received between 35 days and 8 days (for SI Module 1, 2/3 or 4) or 20 days and 8 days (for all other courses) before the course start date, we will transfer the booking for an administration fee of 50% of the course fee.
    • For transfer requests received within 7 days before the course start date, transfers are not permitted and no refund will be made.

3.6 Transfer of Online course booking to another course

3.6.1 You may transfer your booking to another course if your circumstances change, subject to the following rules:

    • For transfer requests received before the course start date, we will transfer the booking for an administration fee of £25.
    • For online SI Modular Pathway course transfer requests received after the course start date, we will transfer the booking for an administration fee of £25 subject to approval by Ulster University on completion of EC1 form.
    • For other online course transfer requests received after the course start date, there is no transfer option.

3.7 If the new course fee is higher, you will be required to pay the difference.

3.8 Credit notes are valid for 6 months.

4. Visual and/or audio recordings

4.1 The organisers may take visual and/or audio recordings of Participants during classroom based Courses and we reserve the right to use these for promotional, management or educative purposes (in the United Kingdom or overseas). Participants’ individual consent for this will be assumed to have been granted unless otherwise indicated by Participants, in writing or by email, prior to the start of the Course.

5. Data protection

5.1 Your personal information will be held and used in accordance with the Data Protection Act 1998. We will never share your details with external agents.

5.2 If you choose to take an SI Modular Pathway course with accreditation, you agree to the SI Network holding any assessment results in your member record.

5.3 We do not store credit card details nor do we share customer details with any third parties.

5.4 You can see our full Website/Member Privacy Policy here.

6. Variations to the Terms and Conditions

6.1 The SI Network reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website.

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